Certified Logistics Associate (CLA) Practice Test

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Question: 1 / 50

Which of the following is a key benefit of Kaizen in quality management?

Increased production costs

Continuous improvement

The key benefit of Kaizen in quality management is continuous improvement. Kaizen, which means "change for the better" in Japanese, emphasizes small, incremental changes that can lead to significant improvements over time. This approach fosters an ongoing culture of improvement, where employees at all levels are encouraged to identify areas for enhancement in processes, products, or services. By focusing on continuous improvement, organizations can increase efficiency, reduce waste, enhance quality, and improve customer satisfaction. This method allows for more flexible and adaptable operations that can respond efficiently to changing market conditions and customer needs. Unlike rigid structures or standardized outcomes, Kaizen promotes a dynamic system of regular feedback and adaptation that drives long-term success and innovation in quality management.

Structured hierarchies

Standardized outcomes

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